Remote IT support is a very cost effective means of allowing an IT technician, service your computer from an offsite (remote) location. As long as you have an internet connection, you can be supported remotely. IT.ie both owns and operates www.remotesupport.ie where our trained and experienced technicians assist you, the end user, in solving your
Helpdesk: Good afternoon, how may I help you? Customer: Hi, why is my computer is running so slow ?!? During the course of this type of conversation, the agent is fully aware that this question usually results in an even slower process of finding the root cause of why the pc is not working to the customer’s satisfaction.