IT Support and Field Services

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IT Support and Field Services 2017-08-15T08:38:37+00:00
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Your businesses needs to be able to adapt to rapidly changing technology so that you can keep up with the competition. Internal staff often don’t have the time or skill set to manage complicated office technology — especially considering the rate at which technology changes.

IT.ie Field Engineers and Hardware Support

At IT.ie, we support a wide range of Irish businesses by delivering flexible IT support and field services. We work as a supplement to your own IT department, which helps you reduce the cost of fully covering your IT infrastructure and workforce.

The backbone of our IT support is a dedicated service desk complete with a team of highly skilled remote support service personnel. Support tickets are always handled in a timely, customer-friendly manner. For our on-site support, we have a dedicated field services team with ample experience who can support most PC and server hardware.

Our remote support and field services are there to supplement your own IT team and and our engineers will always be available for your business when you need it.

Supporting both large and small business

We have vast experience providing IT support to large organisations with multiple sites as well as SME's and single user operations.

Our IT support and field services provide: