We offer Managed IT Services to companies who want an exceptional customer experience, with minimal downtime and problems quickly resolved. We do this by offering the most secure solutions, based on the very best – and most proactive – support and customer service in the industry.
In the dynamic world of business, one size does not fit all, especially when it comes to IT Support. Recognising the uniqueness of each business, we adopt a personalised approach, ensuring our IT services are tailored to meet your specific needs. Our mantra, “Exceptional Customer Experience,” is at the heart of everything we do, making us your ideal partner for Managed IT Services.
We prioritise our customers, offering friendly and efficient IT Support. Our team is dedicated to ensuring your IT requirements are met with utmost care and professionalism.
We prioritize our customers, offering friendly and efficient IT Support. Our team is dedicated to ensuring your IT requirements are met with utmost care and professionalism.
Our onboarding process is streamlined and fully documented, supported by our advanced Enterprise Ticketing System. This ensures a smooth transition and integration of our services into your business.
We pride ourselves on our high first-contact fix resolution at 90% and customer retention rates at 99%. Our approach is proactive, aiming to resolve issues swiftly and efficiently.
Our unified billing system simplifies your monthly invoicing, covering all our products and services, ensuring a hassle-free experience.
As an ISO 27001 Certified and Guaranteed Irish Company, we adhere to the highest industry standards. Our commitment to quality and security is unwavering.
We’ll work with you to understand your business goals and aspirations, so we can deliver a roadmap detailing exactly how you can get there. We’ll tailor the amount and level of consultancy to your needs. So, whether you’re an SME looking for initial consultation and project delivery, or an IT manager with an in-house team, looking for further expertise and resource or guidance at a tactical level, we can help.
From helpful advice to a fully managed design and implementation, we’re happy to provide as much or as little help as you need, with our tailored IT consulting services. Speak to one of our highly experienced consultants today, who have a wealth of both business and technical expertise.
A continuous, proactive approach to keeping your business infrastructure secure, efficient, and ready for growth.
Deep-dive assessment of current infrastructure to identify gaps, risks, and hidden costs.
Standardising systems and integrating management tools for a seamless transition.
24/7/365 surveillance of network health to catch issues before they cause downtime.
Implementation of multi-layered defence strategies, backup, and compliance protocols.
Strategic consulting and system tuning to align technology with business objectives.
Start your journey towards worry-free IT today. Our specialists are ready to help you secure and scale your operations.
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IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.
We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.
Dillons Kitchens would be one of Eamon's first customers going back in time about sixteen years or so and today the service we are given has grown with the company and they have been there to provide an excellent service even in the most difficult of times everyone would have encountered in the recent past
If you would like to talk to us or just have a question about any of our services, please don’t hesitate to contact us and we’ll get right back to you.
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