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Expert IT Support Ireland

Managed IT Support

Elevate your business with tailored IT support, cyber security, and technology solutions. Benefit from rapid response times, ISO 27001 certification, impeccable client services, and expertise in Microsoft 365. With Office in Dublin, Cork and Galway IT.ie can support your business anywhere at any time. 

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IT.ie Your Trusted

Managed IT Support Partner

In order for your business to be successful, all the “moving parts” of your technology must work like a well-oiled machine.

For every business, there are desktop computers, laptops, Smart phones, servers, cloud accounts among many others.

Larger companies have in-house IT staff, but small businesses often can’t afford their own IT team.

This is where IT.ie comes into play. Our team will act as your personal IT department. We will manage all devices, cloud accounts, and all other business technology.

Stop waiting to make the change and see how IT.ie can help you today!

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ISO 27001: 2023

CERTIFIED

ISO 27001:2023

ISO 27001:2023 is the most current global standard for information security management systems (ISMS). This certification demonstrates that IT.ie has established and follows a systematic and rigorous approach to managing and protecting company and customer data from any form of security threat.

Learn more about IT.ie

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Why Choose Us

IT Simply Makes Sense

Finding the right IT Support partner for your business can be a challenge. Every business is unique, and a cookie-cutter approach to IT services simply won’t cut it. That’s why we take a personalised approach to evaluating the needs of each of our clients. 

01
Customer First

Customer Focused with Friendly, Efficient IT Support Team.

02
Your IT Partner

An IT Support Partner for all Your IT, Print & Telephony Requirements

03
Unified Billing

Unified Monthly Invoicing on all our Products & Services

Seamless Onboarding

A Fully Documented and Seamless Onboarding Process Supported by our Enterprise Ticketing System.

04
High 1st Contact Fix

High 1st Contact Fix Resolution & Customer Retention

05
Industry Certification

We are ISO 27001 Certified & Guaranteed Irish Company

06

Our

Process

4 Steps to joining IT.ie

Say Hello

Simply contact us and we'll arrange to have an initial phone chat about your requirements. We may then carry out a site survey to record your existing IT setup.

Pre-Proposal Meeting

Your assigned representative will discuss with you the site survey and the unique requirements of your business.

Proposal Issued

You will be issued with a clear and transparent proposal that outlines your agreed IT requirements and associated costs. If you are happy with the proposal you will be asked to sign a contract with us.

Onboarding

An account manager and technical engineer are assigned to you. Our onboarding is project based and managed via our enterprise level ticketing system and unique in-house developed Power App.

Free Consultations

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Managed Remote IT Support

  • Unlimited Remote IT Support
  • Office 365 Administration
  • Remote Systems Monitoring
  • Firewall Management
  • Printing & MFP
  • VoIP Support (Optional)
  • Patch Management
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Fully Managed IT Support

Everything listed for Managed Remote Support plus...
  • Unlimited Onsite Support
  • Desktop, Laptop & Server Repairs*
  • Firewall Support
  • Network Support
  • Printing & MFP**
  • VoIP Telephony (Optional)

   * Excludes Parts
   ** Software Support only. Hardware Support included if there is an MPS Contract

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Some of our Clients

What they have to say

Tritech Engineering
Stephen Keane Director, Tritech Engineering

IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.

Global Rail Services
Tom Staunton Director, Global Rail Services

We use IT.ie Managed Service Support and find it excellent. They in effect are our IT department and provide excellent service for both our office and field-based employees.

Fitzmedical
Noreen Fitzgerald Fitzmedical Supplies

The IT.ie team provide a great service. Their attention and knowledge was paramount in bringing our offices from one laptop to a fully functional networked office. Workflow has improved and our new systems look great! The back-up support is also fantastic, always a pleasure dealing with them!

Greenform
Olive Reddy Greenform

The Support Team at IT.ie have been unbelievably helpful each and every time we have looked for help. I highly recommend them to all potential clients. Olive Reddy Greenform Ltd

St Canices GNS
Dearbhla White Principal - St Canices GNS

"IT.ie have been providing the highest possible standard of IT Support to St. Canices G.N.S for over 13 years now. I regularly recommend their services to other schools and would encourage anyone to explore their full range of product & support packages

Pat O'Reilly General Manager - Shomera

In 2020 we made the switch to IT.ie. as our service provider. From the initial meeting with Eamon to the transition itself, the whole process was really smooth and the level of service since has been tremendous. I highly recommend them.

North Quay Associates
John Rock North Quay Associates

North Quay Associates Ltd are using IT.ie over the last number of years we find them great to work with always solving our problems pronto. We look forward to working with all of the team now and in the future.

St Davids NS
Dwain Moore Principal - St Davids BNS

The team at IT.ie did a fantastic job helping us update the IT equipment and infrastructure in our school and their support service since has been excellent. Highly recommend IT.ie for schools.

RGC Technologies
Sharon King RGC Technologies

We have been working along side IT.ie for over 10 years now as a business partner we cannot recommend them enough. Super team to work with.

St Brigid's Infant School
Nicola Byrne St Brigid's Infant School

We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.

Ask Paul
Paul Merriman Director - Ask Paul

Excellent knowledge, personable and very quick turn around with any IT problems. No issue too big or too small.

Dillons Kitchens
Tony Dillon Dillons Kitchens

Dillons Kitchens would be one of Eamon's first customers going back in time about sixteen years or so and today the service we are given has grown with the company and they have been there to provide an excellent service even in the most difficult of times everyone would have encountered in the recent past

cushla
Cushla

Great support and excellent product knowledge. Pleasure to work with and look forward to a long working relationship

Star Project Ballymun
Monika Vicanova Start Project Ballymun

Excellent IT support services with prompt response time. Highly recommend.

Neasa O'Rourke Finglas Home Help

Fabulous company, excellent customer support for tech issues on day to day basis. Project work is planned well, implemented professionally and follow up support provided afterwards. Would highly recommend.

Global-Rail-Services
Stephen O'Brien Global Rail Services

Excellent company. Focused on clients. Very responsive.

Patricia Rezmives Abbey Law

I needed a new laptop and Sean has done an amazing job in setting it up exactly with what I had on my previous one with nothing missing. The transition was very smooth. They are professional, reliable and very pleasant to deal with. Thank you. Patricia Abbey Law Solicitors

Setanta-Solicitors
Setanta Landers Setanta Solicitors

This company has been looking after Setanta Solicitors from its inception and their customer service is exceptional. They have solved every IT problem immediately. Sourced and set up all computers and have been phenomenal as we have grown. Cannot recommend them highly enough.

Apex Scientific
Andy Pepper Apex Scientific

The support team at IT.ie are fantastic. They are fully connected to our systems and get things fixed very quickly. A very good ticket system that gives you confidence it will get sorted.

FAH Chartered Accountants
Fiona Hickey FAH Chartered Accountants

IT.ie has been integral to our success for 9 years, from expanding offices and enhancing encryption to advanced server needs. We take pride in having them as a vital and reliable part of our history.

Evergreen Payroll
Evergreen Payroll

Efficient and professional IT service. Knowledgeable and responsive team.

We'd love to hear from you

Contact Us

If you would like to talk to us or just have a question about one of our services, please don’t hesitate to contact us and we’ll get right back to you. 

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  • Unit 35, Finglas Business Centre, Jamestown Road, Finglas Dublin, D11 EP86
Cork Office
  • Unit P5 Marina Commercial Park Centre Park Road Cork, T12 PN7F
Galway Office
  • Galway Technology Centre, Mervue Business Park, Galway, H91 D932
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