Remote Working Solutions

The Future of Work

Remote Working Solutions

We offer flexible remote working solutions across all sectors

  • Multi-faceted anti-phishing
  • Machine Learning
  • Anti-spear Phishing
  • One click remediation
  • Office 365
  • Microsoft Teams
  • Collaboration tools
  • Automated tasks
  • Hosted PBX
  • VoIP for Teams
  • VoIP Call Centre
  • IPTOne – VoIP without limits
  • Managed & Monitored
  • 24/7 Support
  • Anytime Testing
  • Local Data centres
  • Unlimited Support
  • HelpDesk Support
  • Patch Management
  • MS 365 Management
  • Fully Automated
  • Offsite Backup
  • Accessible Anywhere
  • Secure & Reliable
  • Protect remote devices
  • Data Security
  • Simple & Powerful encryption 
  • GDPR Compliance

Devices & Acessories

  • Desktops & Laptops
  • Monitors & Stands
  • Printers
  • Webcams, Headsets
Remote Working
Remote Working Solutions
WFM

REMOTE WORKING SOLUTIONS

Without question, remote working is here to stay and while the pandemic accelerated the digital transformation for many businesses, they have now opened their eyes to the future of work practices. Back in 2019, before Covid-19 was on our radar, it was predicted that by 2025, 70% of the workforce would be working remotely, at least 5 days a month. A Gartner CFO survey revealed that over two thirds (74%) have plans to permanently shift employees to remote working after the Covid-19 crisis ends. Remote working has benefits to both the employees and employers. Motivated workers enjoy the autonomy of remote work, however, less motivated workers may struggle and need closer supervision. For employees, long commutes are a thing of the past and your employment isn’t dictated by geography. As an employer, you now have a larger pool of talent to choose from and the overheads borne from a physical office space can be reduced. There seems little doubt that a more flexible approach to work practices is a rapidly growing trend but there are a number of factors employers need to consider.

Remote Working

Are You Doing it right?

Whenever we discuss remote working with customers, we try to focus on the areas they have likely overlooked or the parts of the solution they’ve offered staff that go some of the way but not all. There are many parts to achieving the best results from your remote working staff. Here are just a few examples but there’s always more that can be done

There’s never been a better opportunity to move to a paperless office and remote working affords you this opportunity. Pretty much anything that requires a person’s signature can be captured using Echosign.  Service reports, timesheets or even receipts can be scanned using the Microsoft Lens app which can then send it to the 365 cloud platform. 

Some have taken their mainline and simply diverted it to a single mobile phone whereas others have taken the plunge into the world of VoIP. Those with a Cloud-hosted VoIP solution enjoy a huge depth and breadth of flexibility for their remote workers. What about going a few steps further? Like integrating your phone system into your Sales CRM, or Microsoft Teams?  For every solution that enables remote working, there’s an integration that makes it infinitely more effective. 

This needs to be uniform for all staff, secure and practical. A solution like SharePoint, that also integrates with 3rd party systems allows staff to work from the traditional file explorer as well as any browser or app-enabled device. If your staff are accessing files while working remotely, you should be asking yourself how you can use this to improve internal processes. For example, at IT.ie we utilised Microsoft Forms, to create a Covid Form for the health and wellbeing of all staff and then set up weekly reminders and notification using Microsoft Flow. The results are emailed to Management and all records can be securely stored on SharePoint or scheduled for deletion, depending on your agreement with your employees. It’s a zero-touch solution that can easily be set up by someone internally or by us here at  IT.ie. Automating processes such as this removes the need for paper forms. Less paper means remote workers don’t need to drop the office to collect and the uniformity of how/where the results are stored makes it hugely beneficial from a collaborative standpoint. 

Our video conferencing solution is also our phone system as well as our internal collaboration system. This is also connected to the file-sharing system we use. For this reason, Microsoft Teams is now the centre of our businessTo give another example of integration; if a support ticket arrives into our queue with the word ‘URGENT’ it will automatically trigger an internal appropriate message to the Support Team group chat on Teams.  

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If you would like to talk to us about our remote working solutions or just have a question about one of our other services, please don’t hesitate to contact us and we’ll get right back to you. 

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