IT Support Dublin & Ireland
Managed IT Services
We Understand Your
Frustrations & Challenges
- Lack of Time
- Poor Performance
- Cyber Security
- Change
Is IT taking up most of your time to manage or even fix? Does your IT Service provider respond to issues quickly and effectively? Your time is better spent on your company not your IT.
Let IT.ie free up the time spent on IT and use our expertise to your advantage. With our Managed IT Services, you get unlimited support time, so you don't have to waste yours with access to qualified support engineers who will keep you informed. We hold first-response and ticket closure times to the highest standard via our enterprise level ticketing system.
Is IT getting in the way of your team doing their jobs effectively? Are your team complaining about their IT systems being too slow? Poor performing IT = Poor performing people. The challenge of improving business efficiency or planning for the future, when your IT systems aren’t performing at their best can be difficult.
With Best-in-Class support from IT.ie our proactive maintenance and monitoring ensure your systems are working at their best.
Cybercrime is growing at an exponential rate and poses one of the biggest risks to your business. The security, availability and recoverability of your business data is the lifeblood of your organisation. Can you recover from the potential damage? Can you risk falling out of data compliance?
Businesses change, needs change and technology changes. Change is inevitable and necessary for your business to grow. This often means that you need something different from your Managed IT Services company. You need an IT partner that can easily adapt, provide the essential knowledge you need and help make the change happen smoothly and effectively to ensure your business thrives in a changing world.
Since our founding in 2004 we have continually adapted to change; we push ourselves to consistently offer the latest proven technologies and understand the impact business change has on IT needs.
Some of our
IT Services
Why Choose Us?
IT Service that Makes Sense
- Experts in Office 365, OneDrive, SharePoint & Teams.
- An IT Support partner for all your IT, Print & Telephony requirements.
- Monthly Payments for all Products & Services.
- Customer Focused with a Friendly & Efficient IT Support Team.
- High 1st Contact Fix Resolution & Customer Retention.
- Fully Documented Client Onboarding.
- We are ISO 27001 Certified.
How We Work
Onboarding Process
Managed IT Services in 4 simple steps
Say Hello
Simply contact us and we'll arrange to have an initial phone chat about your requirements. We may then carry out a site survey to record your existing IT setup.
Pre-Proposal Meeting
Your assigned representative will discuss with you the site survey and the unique requirements of your business.
Proposal Issued
You will be issued with a clear and transparent proposal that outlines your agreed IT requirements and associated costs. If you are happy with the proposal you will be asked to sign a contract with us.
Onboarding
An account manager and onboarding technical engineer are assigned to you. Our onboarding process is project based and managed via our enterprise level ticketing system and unique in-house developed Power App.
Let's Talk
Professional IT Consultancy
We’ll work with you to understand your business goals and aspirations, so we can deliver a roadmap detailing exactly how you can get there. We’ll tailor the amount and level of consultancy to your needs. So, whether you’re an SME looking for initial consultation and project delivery, or an IT manager with an in-house team, looking for further expertise and resource or guidance at a tactical level, we can help.
From helpful advice to a fully managed design and implementation, we’re happy to provide as much or as little help as you need, with our tailored IT consulting services. Speak to one of our highly experienced consultants today, who have a wealth of both business and technical expertise.
Some of
Our Clients
What
They Say
Latest News
IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.
Our business has scaled over the last 2 years and it became clear I couldn’t manage our IT infrastructure alone. IT.ie are like our IT department on call, we use them for IT asset management, security, VOIP, office network, email signature management and general tech issues. Most recently they are supporting us through ISO 27K from an implementation point of view. The whole team is focused on a positive outcome in the least amount of time. That’s their edge, solutions, and customer experience. And I found them by accident
We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.
Recent Posts & Articles
Data Privacy – Understanding its Importance and How Everyone Has a Role in Protecting It
Read More »
Learn more about IT.ie
Some of
Our Partners
We'd love to hear from you
Contact Us
If you would like to talk to us or just have a question about any of our IT services, please don’t hesitate to contact us and we’ll get right back to you.
