Managed IT Services
Proactive monitoring, maintenance and comprehensive support that acts as your outsourced IT department.
Technology Made Simple. Security Made Strong.
Managed IT & Cyber Security for Irish Business
Dependable IT. Stronger security. Clear technology direction.
IT.ie brings managed IT, cybersecurity and strategic technology guidance together through one accountable partner — keeping your business productive, protected and ready for what comes next. ISO 27001:2023 certified and proudly Guaranteed Irish.
Existing client? Request support or start a live chat.
The IT problems we solve
These are the issues Irish organisations bring to us most often — and how we fix each one.
Slow systems holding your team back
When computers, servers or networks run slowly, every task takes longer — and the delays add up in time, money and patience.
What it means day to day
- Staff waiting on systems to respond
- Customer service slowed by lag
- Revenue lost to missed opportunities
How we fix it
- Full system performance audit
- Hardware upgrades & optimisation
- Network speed improvements
- Proactive monitoring to prevent slowdowns
Result: a measurable lift in system speed and day-to-day productivity.
Keeping cyber risk under control
Irish businesses are targeted every day, and a single breach can affect both your reputation and your finances.
What it means day to day
- Ransomware can halt your business
- Data breaches expose customer information
- GDPR obligations if personal data is exposed
How we fix it
- Multi-layered security implementation
- 24/7 threat monitoring & alerting
- Staff security-awareness training
- GDPR compliance assistance
Result: layered protection against cyber threats with compliance built in.
IT that keeps pace with your growth
Your setup works today, but adding people, sites or services can quickly show its limits.
What it means day to day
- Systems strain under increased load
- Adding users is slow and costly
- Growth stalls on IT limitations
How we fix it
- Cloud-based infrastructure design
- Flexible systems that grow with you
- Automated scaling & load balancing
- Technology planning that scales as you grow
Result: seamless growth without IT bottlenecks.
Protecting the customer experience
When your IT fails, customers notice. Slow sites and downtime make it easy for them to go elsewhere.
What it means day to day
- Downtime loses sales and trust
- Slow responses frustrate customers
- Poor digital experience hurts your brand
How we fix it
- High-availability for critical systems
- Fast website & application performance
- Seamless digital customer journeys
- Proactive monitoring & fast resolution
Result: happier customers and stronger retention.
Predictable IT costs
Surprise repairs and inefficient systems drain budgets. A planned, proactive approach gives you predictable costs and better value.
What it means day to day
- Emergency fixes cost far more than prevention
- Inefficient systems waste money
- No clear IT budget or cost control
How we fix it
- Fixed monthly costs, no surprises
- Proactive maintenance prevents breakdowns
- Efficient systems reduce running costs
- Strategic planning for IT investment
Result: lower total IT cost with better performance.
Making Technology Simpler. Businesses Safer. Progress Easier.
We bring managed IT, cybersecurity and technology direction together under one roof — fewer gaps, clearer ownership and a team that helps growing and established Irish organisations move forward with confidence.
Keep your business running
Dependable IT. Responsive support. Less disruption. Proactive monitoring and reliable infrastructure that minimise downtime, resolve issues quickly and keep your team productive.
Protect what matters
Stronger security. Reduced risk. Greater confidence. Cybersecurity built into the way your technology is managed — protecting users, devices, systems and data, not bolted on as an afterthought.
Move your business forward
Clear direction. Smarter technology. Confident growth. Practical advice, cloud expertise, reporting and forward planning that align your technology investment with your business priorities.
One accountable partner
Managed IT, cybersecurity and technology direction from a single expert team — clearer ownership, fewer gaps and no finger-pointing between providers. One number to call, one team that knows your business.
Certified, verifiable security
We hold ISO 27001:2023 — the current international standard for information security management — alongside Cyber Essentials. Independently audited, never self-declared.
ISO 27001:2023Cyber EssentialsMicrosoft Solutions Partner
Proactive IT monitoring
We don’t wait for things to break — 24/7 monitoring detects and resolves issues before they impact your operations.
Responsive, personal support
A dedicated team with rapid response times and real people who know your setup — issues resolved quickly.
Built to scale with you
From growing teams to 200+ user organisations — co-managed IT, governance and reporting for larger environments.
Guaranteed Irish company
Local knowledge and accessible support, with Irish values at the core — supporting Irish business since 2004.
Unified billing
One clear invoice covers all your managed services, making budgeting transparent and simple.
Tailored solutions
Every business is unique. We design IT that fits your specific goals, requirements and budget.
Our IT Services
A comprehensive range of solutions designed to protect, support and grow your business.
Managed Cybersecurity
End-to-end defence with advanced threat detection, continuous monitoring and compliance.
CyberProtect
A unified solution combining cyber security with reliable backup and disaster recovery.
Microsoft 365
Expert deployment, migration, security configuration and licence optimisation.
Cloud Backup
Secure, automated and easily restorable protection for servers, endpoints and Microsoft 365.
Cyber Awareness Training
Simulated phishing and interactive modules that turn your staff into a human firewall.
Business Telecoms
Modern VoIP and unified communications that keep every site and worker connected.
Managed Email Security
Gateway protection from phishing, spam and malware, with encryption and data loss prevention.
Technology direction & IT consultancy
We learn your business goals, then give you a clear roadmap for getting there — whether you’re a growing SME looking for advice and project delivery, or an IT manager who needs extra expertise and capacity. As much or as little help as you need, from design through to delivery.
Trusted by Irish Business since 2004
Real words from the people we look after every day — across engineering, finance, education, legal and more.
IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.
Stephen Keane
Director, Tritech Engineering
We use IT.ie Managed Service Support and find it excellent. They in effect are our IT department and provide excellent service for both our office and field-based employees.
Tom Staunton
Director, Global Rail Services
The support team at IT.ie are fantastic. They are fully connected to our systems and get things fixed very quickly. A very good ticket system that gives you confidence it will get sorted.
Andy Pepper
Apex Scientific
IT.ie has been integral to our success for 9 years, from expanding offices and enhancing encryption to advanced server needs. We take pride in having them as a vital and reliable part of our history.
Fiona Hickey
FAH Chartered Accountants
I needed a new laptop and Sean has done an amazing job in setting it up exactly with what I had on my previous one with nothing missing. The transition was very smooth. They are professional, reliable and very pleasant to deal with. Thank you.
Patricia Rezmives
Abbey Law Solicitors
This company has been looking after Setanta Solicitors from its inception and their customer service is exceptional. They have solved every IT problem immediately. Sourced and set up all computers and have been phenomenal as we have grown. Cannot recommend them highly enough.
Setanta Landers
Setanta Solicitors
IT.ie have been providing the highest possible standard of IT Support to St. Canices G.N.S for over 13 years now. I regularly recommend their services to other schools and would encourage anyone to explore their full range of product & support packages
Dearbhla White
Principal, St Canice's GNS
Onboarding in 4 Simple Steps
Getting started with managed IT is straightforward.
Say hello
Contact us for an initial chat about your requirements. We may run a site survey to record your existing IT setup.
Pre-proposal meeting
Your representative discusses the survey and the unique requirements of your business.
Proposal issued
You receive a clear, transparent proposal of requirements and costs. Happy? We’ll invite you to sign.
Onboarding
Your account manager and engineer manage setup through our enterprise ticketing system and in-house Power App.
Common questions
What does IT.ie do?
IT.ie is an Irish technology and cybersecurity partner founded in 2004. We bring managed IT, cybersecurity and strategic technology guidance together through one accountable partner, helping organisations stay productive, reduce technology and cyber risk, and make better technology decisions as they grow. IT.ie is certified to ISO 27001:2023 and Cyber Essentials, is a Microsoft Solutions Partner and a Guaranteed Irish company.
What does a managed IT service from IT.ie include?
IT.ie's managed IT service includes 24/7 remote monitoring, an unlimited help desk, proactive maintenance and patching, IT strategy consulting and asset management — effectively acting as your outsourced IT department for a fixed monthly cost.
Is IT.ie ISO 27001 certified?
Yes. IT.ie is certified to ISO 27001:2023, the current global standard for information security management, and is a Guaranteed Irish company.
What areas of Ireland does IT.ie cover?
IT.ie supports businesses across Ireland, with its head office at Unit 01, Dublin Airport Logistics Park, Elm Road, St Margaret's, Co. Dublin, K67 N237. You can reach the team on 1800 353 353 or at hello@it.ie.
How quickly does IT.ie respond to IT issues?
IT.ie resolves the large majority of support tickets within one hour and provides 24/7 proactive monitoring that detects and fixes many issues before they affect your business.
Can IT.ie help protect against cyber attacks and meet compliance obligations?
Yes. IT.ie provides multi-layered cyber security, 24/7 threat monitoring, staff awareness training and GDPR compliance assistance, plus CyberProtect for integrated backup and disaster recovery.
Get in Touch
Tell us what’s slowing you down and we’ll get right back to you. No jargon, no pressure — just a straight conversation.
Talk to Our Team
- Call us1800 353 353 · (01) 8424114
- Emailhello@it.ie
- VisitUnit 01, Dublin Airport Logistics Park, Elm Road, St Margaret's, Co. Dublin, K67 N237
- HoursMon–Fri, 08:00–17:30