IT Support Field - Office Galway

Vacancy Details

Job description

We are looking to hire new Helpdesk L2/L3 Support/Project Engineers. This is an excellent opportunity for the right candidates.

You will be working in a progressive, highly effective, personal and responsive IT company ensuring that the day-to-day running of the IT Helpdesk department is held to the highest standard.

Duties & Responsibilities:

Field & Office Based IT Role.
Minimum of 1 year supporting Windows Server 2012/2016/2019.
Install Windows Servers, Deploying in live environments.
Must have knowledge of VOIP systems – support experience desirable.
Strong Office 365 / Azure / SharePoint Experience.
Proficient in SonicWALL firewalls or equivalent experience in another brand.
Must have good knowledge and ability to diagnose and resolve networking issues.
Must have ability and resources to work from home where required.
Account Management.

Candidate Profile

Highly Motivated with the ability to fully manage a project from start to finish.
Must be able to document and communicate information.
Must have fluent written and verbal English.
Time management skills are very important in this role.
Excellent Work Ethic.
Full Driving Licence.
6 Month probationary period.
Confident, personable, and well-rounded individual.

What we offer

At IT.ie, we believe in rewarding our employees for their hard work and dedication. We offer a competitive salary that aligns with your experience. In addition to this, we provide a laptop, mobile phone, and a company vehicle with a fuel card. Our benefits package includes a company pension contribution after 6 months, a training allowance for personal and professional development, and an upsell commission program. After 2 years of dedicated service, our employees also enjoy generous holiday entitlements.