Pick your role. Each module is a three-minute lesson, a realistic work scenario where you write the prompt yourself, and a five-question check. Pass all four modules to earn your IT.ie certificate of completion.
Independent training created by IT.ie. This is not official Microsoft training, and it is not endorsed by Microsoft. Practice exercises are simulated, with example responses written by IT.ie.
Every track starts with the same ten-minute foundation, then three modules built around the work you actually do. Your progress is saved in this browser, so you can stop and come back.
Three or four key ideas and the pitfalls to watch for, in plain English. About three minutes of reading.
A realistic email, meeting, document or spreadsheet. Write your own prompt while the coach checks it against CRIT, then review, challenge and refine Copilot’s response, and compare with an expert prompt.
Five scenario questions with an explanation for every answer. Score four out of five to pass, and retake as often as you like.
Pass all four knowledge checks and your certificate is created instantly, with your name, track, module scores and a record ID. Download it as a PDF or image, or add it to your LinkedIn profile. It is an IT.ie certificate of completion, not a Microsoft certification.
Article 4 of the EU AI Act, which has applied since February 2025 and was amended in July 2026, requires organisations that use AI systems to take measures to support the AI literacy of their staff. No specific level is set, so practical, role-based training with a completion record is a straightforward way to show you have taken those measures.
This is general information, not legal advice.
No. IT.ie Copilot Training is independent training created by IT.ie for Irish businesses. It is not produced, reviewed or endorsed by Microsoft, and the certificate is an IT.ie certificate of completion, not a Microsoft certification. The practice exercises are simulations with example responses written by IT.ie. For official material, Microsoft Learn offers free Copilot training.
No. The practice exercises are simulated in your browser, so anyone can complete the training.
To use what you learn, Microsoft Copilot Chat is included with eligible Microsoft 365 business plans. Copilot drawing on your emails, meetings, chats and files, full Copilot in Word, Excel, PowerPoint and OneNote, and agents such as Researcher and Analyst need a paid Microsoft Copilot licence (previously called Microsoft 365 Copilot).
Only in this browser, on this device. There is no account and nothing is sent to IT.ie. If you clear your browser data or switch device you will start again, so save your certificate as a PDF once you have earned it.
Yes, anyone can use it for free. If you need tracked completion records, training on your own policies and systems, or help with a wider Copilot rollout, talk to IT.ie.
The content was reviewed in October 2026. Copilot changes every month, so the training focuses on skills that last, and it points out where features depend on your licence or your administrator’s settings.
CRIT (Context, Role, Interview, Task), developed by Geoff Woods, is the prompting model IT.ie recommends in our Copilot Guide, alongside the Copilot Refinement Loop. You do not need all four every time: a quick request needs a clear task and the source, everyday work also needs context, and high-stakes or unclear work benefits from a role and the Interview step. Microsoft’s own guidance uses Goal, Context, Source and Expectations, which covers the same ground as everyday CRIT.
Not on its own. Article 4, as amended by Regulation (EU) 2026/1744, requires organisations to take measures to support the AI literacy of staff who use AI. Training like this can form part of those measures, alongside clear internal guidance and policies. It is not legal advice.
IT.ie helps Irish businesses get Copilot licensing, security and data readiness right, then gets people using it well.
More from IT.ie: Microsoft Copilot for business · Copilot Guide · Work Smarter in 30
Created by IT.ie, not by Microsoft. Certificates are IT.ie certificates of completion, not Microsoft certifications, and do not imply Microsoft endorsement. Microsoft, Microsoft 365, Outlook, Teams, Word, Excel, PowerPoint and Copilot are trademarks of the Microsoft group of companies. Copilot features change frequently and depend on licensing and admin settings; content reviewed October 2026.
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