DUBLIN, 27 January 2024; IT.ie, the Irish-owned Managed IT Services company, today announces plans to double its headcount in the next three years with the creation of 30 new jobs. The company will invest €2.5M in its team expansion as it hires for roles in its offices in Dublin, Cork and Galway.
IT.ie was founded in 2004 by Eamon Gallagher and has experienced rapid growth in the last number of years. Revenues have increased by an average of 42% year-on-year since 2021, reaching €5M at the end of last year. The company forecasts that revenues will reach €8M by the end of 2025.
IT.ie credits its growth to a high number of referrals from satisfied customers as well as a strong focus on sales and digital marketing strategies, which together have resulted in a steady increase in new client acquisitions. Referrals account for 75% of new business for IT.ie and recent years have seen the company acquire more than 45 new clients per annum. Additionally, the company’s growth corresponds with increasing investments across all industries in long-term digital transformation strategies. This has led to greater awareness of the importance of managed services companies, such as IT.ie, in ensuring the fluidity and consistency of business operations, as well as effective cloud migration, compliance and risk management.
A number of the new roles in IT.ie will be in the company’s recently established Service Delivery Team, working from IT.ie’s offices in Dublin, Galway, and Cork. The team will be central to the company’s continued growth, providing a streamlined and specialist service to customers as IT.ie looks to build on its reputation for exceptional customer service. Additional roles will be in the areas of field engineers, cybersecurity, business development, helpdesk support, and sales and finance.
With its continued growth, the Finglas-headquartered company has counted an increasing number of international businesses as customers. From its offices in Ireland, IT.ie services clients in the UK, France, Germany, Cyprus, Canada, USA, Africa and Australia.
Eamon Gallagher, founder and managing director, IT.ie, said: “A significant proportion of our growth is thanks to our clients, who are referring us on to other businesses. We are therefore committed to retaining the exceptional customer experience we provide so that regardless of how much we scale in size, every single customer will continue to receive the same level of responsiveness and support,
that is consistent and unique to their needs.
“As a Managed IT Services provider, we are constantly evolving to meet new trends, threats, and innovations. That is why we are investing in our people and expanding our world-class team to support the remarkable talent that we already have in-house. We want to ensure that we consistently deliver that exceptional customer experience, and we are very excited to continue to do that over the coming years as we add to our team and client base.”
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