MANAGED IT SERVICES GALWAY

IT SUPPORT GALWAY

IT.ie: The Trusted Irish IT Company providing Managed IT Services and technology solutions that drive business growth. Talk to us today!

Why Choose Us

Finding Your Ideal IT Support Partner

In the dynamic world of business, one size does not fit all, especially when it comes to IT Support. Recognising the uniqueness of each business, we adopt a personalised approach, ensuring our IT services are tailored to meet your specific needs. Our mantra, “Exceptional Customer Experience,” is at the heart of everything we do, making us your ideal partner for Managed IT Services.

Customer First

We prioritise our customers, offering friendly and efficient IT Support. Our team is dedicated to ensuring your IT requirements are met with utmost care and professionalism.

Seamless Integration

We prioritize our customers, offering friendly and efficient IT Support. Our team is dedicated to ensuring your IT requirements are met with utmost care and professionalism.

Your IT Partner

Our onboarding process is streamlined and fully documented, supported by our advanced Enterprise Ticketing System. This ensures a smooth transition and integration of our services into your business.

First Contact Excellence

We pride ourselves on our high first-contact fix resolution at 90% and customer retention rates at 99%. Our approach is proactive, aiming to resolve issues swiftly and efficiently.

Unified Billing

Our unified billing system simplifies your monthly invoicing, covering all our products and services, ensuring a hassle-free experience.

Certified and Trusted

As an ISO 27001 Certified and Guaranteed Irish Company, we adhere to the highest industry standards. Our commitment to quality and security is unwavering.

Let's Talk

Professional IT Consultancy

We’ll work with you to understand your business goals and aspirations, so we can deliver a roadmap detailing exactly how you can get there. We’ll tailor the amount and level of consultancy to your needs. So, whether you’re an SME looking for initial consultation and project delivery, or an IT manager with an in-house team, looking for further expertise and resource or guidance at a tactical level, we can help.

From helpful advice to a fully managed design and implementation, we’re happy to provide as much or as little help as you need, with our tailored IT consulting services. Speak to one of our highly experienced consultants today, who have a wealth of both business and technical expertise.

Managed IT Life Cycle Infographic

The Managed IT Life Cycle

A continuous, proactive approach to keeping your business infrastructure secure, efficient, and ready for growth.

Audit

Deep-dive assessment of current infrastructure to identify gaps, risks, and hidden costs.

Onboard

Standardising systems and integrating management tools for a seamless transition.

Monitor

24/7/365 surveillance of network health to catch issues before they cause downtime.

Secure

Implementation of multi-layered defence strategies, backup, and compliance protocols.

Optimise

Strategic consulting and system tuning to align technology with business objectives.

Is your infrastructure optimised for growth?

Start your journey towards worry-free IT today. Our specialists are ready to help you secure and scale your operations.

Book a Free Consultation

Some of

Our Clients

Stephen Keane Director, Tritech Engineering

IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.

Tom Staunton Director, Global Rail Services

We use IT.ie Managed Service Support and find it excellent. They in effect are our IT department and provide excellent service for both our office and field-based employees.

Noreen Fitzgerald Fitzmedical Supplies

The IT.ie team provide a great service. Their attention and knowledge was paramount in bringing our offices from one laptop to a fully functional networked office. Workflow has improved and our new systems look great! The back-up support is also fantastic, always a pleasure dealing with them!

Olive Reddy Greenform

The Support Team at IT.ie have been unbelievably helpful each and every time we have looked for help. I highly recommend them to all potential clients. Olive Reddy Greenform Ltd

Dearbhla White Principal - St Canices GNS

"IT.ie have been providing the highest possible standard of IT Support to St. Canices G.N.S for over 13 years now. I regularly recommend their services to other schools and would encourage anyone to explore their full range of product & support packages

Pat O'Reilly General Manager - Shomera

In 2020 we made the switch to IT.ie. as our service provider. From the initial meeting with Eamon to the transition itself, the whole process was really smooth and the level of service since has been tremendous. I highly recommend them.

John Rock North Quay Associates

North Quay Associates Ltd are using IT.ie over the last number of years we find them great to work with always solving our problems pronto. We look forward to working with all of the team now and in the future.

Dwain Moore Principal - St Davids BNS

The team at IT.ie did a fantastic job helping us update the IT equipment and infrastructure in our school and their support service since has been excellent. Highly recommend IT.ie for schools.

Sharon King RGC Technologies

We have been working along side IT.ie for over 10 years now as a business partner we cannot recommend them enough. Super team to work with.

Nicola Byrne St Brigid's Infant School

We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.

Paul Merriman Director - Ask Paul

Excellent knowledge, personable and very quick turn around with any IT problems. No issue too big or too small.

Tony Dillon Dillons Kitchens

Dillons Kitchens would be one of Eamon's first customers going back in time about sixteen years or so and today the service we are given has grown with the company and they have been there to provide an excellent service even in the most difficult of times everyone would have encountered in the recent past

Cushla

Great support and excellent product knowledge. Pleasure to work with and look forward to a long working relationship

Monika Vicanova Start Project Ballymun

Excellent IT support services with prompt response time. Highly recommend.

Neasa O'Rourke Finglas Home Help

Fabulous company, excellent customer support for tech issues on day to day basis. Project work is planned well, implemented professionally and follow up support provided afterwards. Would highly recommend.

Stephen O'Brien Global Rail Services

Excellent company. Focused on clients. Very responsive.

Patricia Rezmives Abbey Law

I needed a new laptop and Sean has done an amazing job in setting it up exactly with what I had on my previous one with nothing missing. The transition was very smooth. They are professional, reliable and very pleasant to deal with. Thank you. Patricia Abbey Law Solicitors

Setanta Landers Setanta Solicitors

This company has been looking after Setanta Solicitors from its inception and their customer service is exceptional. They have solved every IT problem immediately. Sourced and set up all computers and have been phenomenal as we have grown. Cannot recommend them highly enough.

Andy Pepper Apex Scientific

The support team at IT.ie are fantastic. They are fully connected to our systems and get things fixed very quickly. A very good ticket system that gives you confidence it will get sorted.

Fiona Hickey FAH Chartered Accountants

IT.ie has been integral to our success for 9 years, from expanding offices and enhancing encryption to advanced server needs. We take pride in having them as a vital and reliable part of our history.

Evergreen Payroll

Efficient and professional IT service. Knowledgeable and responsive team.

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Contact Us

(091) 353328

If you would like to talk to us or just have a question about any of our IT services, please don’t hesitate to contact us and we’ll get right back to you.

MANAGED IT SERVICES GALWAY

IT SUPPORT GALWAY

Why Choose Us