Does IT.ie offer static IP addresses?
Will I really get the full connection speed as advertised?
What is Fibre Broadband?
What's the difference between FTTP and FTTC?
Is Broadband Unlimited?
Do you offer phone services?
Do I need a landline to get Broadband?
I already have fibre broadband with another provider. Can I switch to IT.ie?
How long does it take from order to delivery?
Does IT.ie offer static IP addresses?
Yes, IT.ie Broadband customers get a static IPV4 and IPV6 IP address with their service at no extra charge.
We do not use Carrier-grade NAT (CGNAT).
Will I really get the full connection speed as advertised?
Yes.
In the case of FTTC (Fibre-to-the-Cabinet) the agreed data speed will be delivered to the fibre distribution cabinet and then carried by copper wire to the premises. The data speed measured at the premises will depend on how much distance was covered by copper. This is why the FTTC 100 speed is advertised as “Up to 100Mbps”. In order to ensure customer satisfaction, we will not install FTTC products where the download speed is less than 30 Mbps (or the upload less than 8 Mbps)
What is Fibre Broadband?
Optical fibres carry pulses of light to transmit information in the fastest way possible: literally at the speed of light! Fibre networks are replacing traditional copper wires to carry data over large distances. Increasingly, fibre connections can be made all the way to a premises (FTTP – Fibre to the Premises) or to a nearby exchange or network cabinet, with the last part of the signal carried over copper wire (FTTC – Fibre to the Cabinet).
What's the difference between FTTP and FTTC?
The advantage of optical fibres over copper wire is that the signal quality does not degrade significantly with the distance carried. The further a signal must travel on copper, the lower the data transmission rate has to be, in order to compensate for the signal degradation. Because of this, it is desirable to maximise the portion of the network which uses fibre.
‘Fibre to the Premises (FTTP) describes a system in which an optical fibre is run from the central office all the way to the premises occupied by the subscriber. It is also referred to as Fibre to the Home (FTTH).
‘Fibre to the Cabinet (FTTC) describes a system in which the optical network terminates at a telecommunications cabinet serving a neighbourhood, and the signal is then carried a relatively short distance on copper, from the cabinet to the subscriber premises.
Because of the cost and time involved in replacing copper networks with fibre, FTTC can reach a greater number of premises, but FTTP connections, when available, offer much faster connections.
Is Broadband Unlimited?
Yes, all of our broadband plans have unlimited downloads.
Do you offer phone services?
Yes. We supply and support businesses across Ireland with a range of VoIP Telephony services. Visit our VoIP pages for further information on the services available.
Do I need a landline to get Broadband?
No, we don’t require a landline connection to provide Broadband.
I already have fibre broadband with another provider. Can I switch to IT.ie?
Yes, of course, you can.
We’ll need your UAN (Universal Account Number) if you know it, or your customer number with your current provider. This information can most easily be found on your bill.
How long does it take from order to delivery?
If you currently have fibre broadband through another provider, it should take between 1 and 3 days from confirmation of your order, to switch your service to IT.ie. In many instances, this can be done virtually without having to visit the premises.
If we need to do a completely new install, it should take between 3 and 10 business days in most cases, depending on local circumstances. We will contact you to arrange an appointment for your installation.