Before going into details, it’s important to know exactly what a VoIP phone service is. It’s a pretty simple concept. Standing for Voice over Internet Protocol, it’s technology that allows businesses to make calls using the internet instead of over phone lines as with a traditional phone system.
How does it work? Business VoIP systems take your analogue voice signals and convert them to digital data. That digital data gets sent through a server before connecting with the internet. It then arrives at its destination, and is transformed back to analogue audio. You can make and receive calls, alongside video conferencing, SMS and instant messaging, and call recording. With a VoIP system, you have everything you need all under one system. All you need is an internet connection.
Switching from a traditional telephone company’s service to a cloud-based VoIP phone system has many benefits.
One of the biggest advantages of VoIP is that you have lower costs, with customers saving anything up to 50% when compared to their old system.
Because VoIP uses your broadband connection, it offers higher call quality than traditional PSTN/ISDN systems. A VoIP telephone system offers its users HD voice using internet connectivity, with incredible clarity and crisp audio.
With VoIP, you don’t need to be in an office and sitting by your desk phone to take phone calls. You can take and make calls from wherever you are using an app on your phone, tablet, or laptop computer. This is a big advantage for teams that are working remotely or out on the field. It is also great if you’re travelling.
Another advantage of VoIP is higher scalability. Whether you’re hiring more staff or opening a new branch office, VoIP makes it easy to grow. Since VoIP works on laptops/desktops and smartphones, you can even cut out additional equipment costs and free up desk space by having your team members install the app on their smartphones or use wireless headsets connected to their computers.
4 Steps to Success
Talk to our team of experts and we’ll help find the solution that’s best for your business..
Our Telephony Audit will help craft a bespoke system that’s built around your business needs, providing solutions based on users, locations, remote enabling of staff, Integrations with the CRM and collaboration tools your business uses and - of course - how much we can save you vs your current supplier
Our fully trained engineers will come to you for onsite installation to have you up, running and ready to use your new phone system in a matter of hours with little or no downtime. Need training, no problem we can do on site or remote training if you need it
Save from the very first day! Customers who made the switch to our Hosted Phone have told us how they have saved time, avoided missed calls and saved €€€ per month
Remote Working is here to stay with many businesses currently investing in remote working solutions for their employees. A Business VoIP phone system is the ideal solution for both the office and the home office. Here are some of the advantages:
IPTOne is a truly unique offering in the Irish business telephony market – one that is truly without limits. A fully cloud-based, hosted solution, with all the integrations your business needs, softphone applications to enable remote working, and above all there are no charges for any of your calls.
Rather than having physical infrastructure on site handling your calls, a Hosted Phone System from IT.ie takes your Phone System (PBX) and calling to the cloud
VoIP stands for Voice over Internet Protocol and simply put, is a means
for you to make calls to landlines and mobile phone through your
internet connection at a fraction of the price
Most users experience a superior sound quality with VoIP.
Yes. You existing numbers can be ported across and normally takes between 1 and 10 days.adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat. Duis aute irure dolor in reprehenderit in voluptate velit esse cillum dolore eu fugiat nulla pariatur. Excepteur sint occaecat cupidatat non proident, sunt in culpa qui officia deserunt mollit anim id est laborum.
That’s one of the great things about VoIP. You simply connect your configured VoIP handset to your home router and call made will appear to originate from your office.
Yes you can. Press 1 for Sales. Press 2 for Accounts etc.
Along with high speed internet access you will need a VoIP enabled handset that looks and operates as a traditional desktop phone. You can also either install or additionally install a VoIP app on your smartphone or use what is known as a softphone. This is a headset attached to your computer with VoIP operated through special software installed on your PC.
Yes, absolutely and you can personalise any voicemail message, you want.
If you would like to talk to us or just have a question about one of our services, please don’t hesitate to contact us and we’ll get right back to you.
