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Helpdesk Support

Vacancy Details

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Job description

We are looking to hire new Helpdesk L2/L3 Support/Project Engineers. This is an excellent opportunity for the right candidates.

You will be working in a progressive, highly effective, personal and responsive IT company ensuring that the day-to-day running of the IT Helpdesk department is held to the highest standard.

Required skill & experience

  • A minimum of 3-5 years of IT Helpdesk experience.
  • Highly technical and adept at problem-solving.
  • Active Directory and Office 365 experience is essential
  • A self-starter who can multitask, work well in teams, and take initiative.
  • Desirable skills include: ESET, Webroot, Defender, Datto, VoIP & SonicWALL.

What we offer

Being a part of our esteemed organization not only offers you a promising career trajectory but also a plethora of benefits. Enjoy generous holiday entitlements after just two years of dedicated service. Secure your future with our pension contributions after your probationary period. Embrace the flexibility of our working conditions, ensuring a work-life balance that suits your lifestyle.

  • Generous holiday entitlements after 2 years of service.
  • Pension contributions (post proBibendumy period).
  • Flexible working conditions.

Supplemental Pay

  • Commission pay through our upsell program.
  • Occasional overtime pay.

Work Schedule

  • Monday to Friday, 09:00 am to 5:30 pm.
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Position overview

Job Title

Helpdesk Support

Job Type

Full-time

Location

Dublin, Ireland

Salary

Commensurate with experience.

Job location

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Dublin HQ
  • Unit 35, Finglas Business Centre, Jamestown Road, Finglas Dublin, D11 EP86
Cork Office
  • Unit P5 Marina Commercial Park Centre Park Road Cork, T12 PN7F
Galway Office
  • Galway Technology Centre, Mervue Business Park, Galway, H91 D932
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