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IT Support Field - Office Galway

Vacancy Details

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Job description

We are looking to hire new Helpdesk L2/L3 Support/Project Engineers. This is an excellent opportunity for the right candidates.

You will be working in a progressive, highly effective, personal and responsive IT company ensuring that the day-to-day running of the IT Helpdesk department is held to the highest standard.

Duties & Responsibilities:

  • Field & Office Based IT Role.
  • Minimum of 1 year supporting Windows Server 2012/2016/2019.
  • Install Windows Servers, Deploying in live environments.
  • Must have knowledge of VOIP systems – support experience desirable.
  • Strong Office 365 / Azure / SharePoint Experience.
  • Proficient in SonicWALL firewalls or equivalent experience in another brand.
  • Must have good knowledge and ability to diagnose and resolve networking issues.
  • Must have ability and resources to work from home where required.
  • Account Management.

Candidate Profile

  • Highly Motivated with the ability to fully manage a project from start to finish.
  • Must be able to document and communicate information.
  • Must have fluent written and verbal English.
  • Time management skills are very important in this role.
  • Excellent Work Ethic.
  • Full Driving Licence.
  • 6 Month probationary period.
  • Confident, personable, and well-rounded individual.

What we offer

At IT.ie, we believe in rewarding our employees for their hard work and dedication. We offer a competitive salary that aligns with your experience. In addition to this, we provide a laptop, mobile phone, and a company vehicle with a fuel card. Our benefits package includes a company pension contribution after 6 months, a training allowance for personal and professional development, and an upsell commission program. After 2 years of dedicated service, our employees also enjoy generous holiday entitlements.

  • Laptop and Mobile Phone.
  • Company vehicle, Fuel Card.
  • Company Pension Contribution (after 6 months).
  • Training allowance for development.
  • Upsell Commission Programme.
  • Generous holiday entitlements (after 2 years’ service).
  • Salary will meet experience.

Work Schedule

  • Monday to Friday, 09:00 am to 5:30 pm.
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Position overview

Job Title

Field IT Support

Job Type

Full-time

Location

Galway, Ireland

Salary

Commensurate with experience.

Job location

IT.ie Logo White
Dublin HQ
  • Unit 35, Finglas Business Centre, Jamestown Road, Finglas Dublin, D11 EP86
Cork Office
  • Unit P5 Marina Commercial Park Centre Park Road Cork, T12 PN7F
Galway Office
  • Galway Technology Centre, Mervue Business Park, Galway, H91 D932
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