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The rules of IT holiday cover have changed. Remote outsourced IT cover is here to stay and IT.ie are leading the way
When your IT team is on leave, be it planned or unplanned, your business doesn’t have to face disruption. IT.ie can dedicate an IT resource to your organisation for holiday cover, short-term leave or even just for extra help during a busy period.
IT.ie work with clients who require short-term IT support for holiday or sickness absences. Support is provided remotely and on-site if required, in the same way, that we provide our fully managed IT support services.
We can provide all the support you need remotely or mix it up with an onsite/remote hybrid solution.
Your end-users simply call our service desk on (01) 8424114 or we setup a dedicated direct dial into your own support queue on our system. We can also setup a private ticket queue or monitor your in-house one.
We agree a secure method to remotely support your staff.
The vast majority of IT issues can be solved by our engineers remotely with minimal disruption to your operations. We can dispatch a field engineer if/when escalation is required.