IT Support

Holiday Cover

If you would like to talk to us about temporary IT Support cover just fill in the form and hit check-in. We'll be back to you before you have your bags packed.

Holiday Cover

We can take over your entire IT Support or supplement your existing IT Team for fixed leave periods.

Sickness Cover

We can immediately take charge of your IT Support in the event of unexpected sick leave periods.

Remote Support

Our dedicated team of experienced Service Desk Technicians can handle almost any IT issue you are likely to encounter

On-site Support

Should you require on-site assistance, then we can immediately despatch a member of our Field Service team.

IT Support

Holiday and Sickness Cover

The rules of IT holiday cover have changed. Remote outsourced IT cover is here to stay and IT.ie are leading the way

When your IT team is on leave, be it planned or unplanned,  your business doesn’t have to face disruption.  IT.ie can dedicate an IT resource to your organisation for holiday cover, short-term leave or even just for extra help during a busy period.

IT.ie work with clients who require short-term IT support for holiday or sickness absences. Support is provided remotely and on-site if required, in the same way, that we provide our fully managed IT support services.

We can provide all the support you need remotely or mix it up with an onsite/remote hybrid solution.

IT Support. Your way, while you're away!

Holiday IT Cover

Relax and Switch Off
We've got you covered

Call

Your end-users simply call our service desk on (01) 8424114 or we setup a dedicated direct dial into your own support queue on our system. We can also setup a private ticket queue or monitor your in-house one.

Connect

We agree a secure method to remotely support your staff.

Resolve

The vast majority of IT issues can be solved by our engineers remotely with minimal disruption to your operations. We can dispatch a field engineer if/when escalation is required.