Welcome to IT.ie. The home of Managed IT Services in Waterford and nationwide.Â
As a leading provider of IT Support in Waterford, we ensure that we stand out from the rest by delivering to you a highly strategic approach to IT services backed up by our team of IT industry experts. As a certified Microsoft Gold Partner, we specialise in Microsoft 365, Microsoft Azure and SharePoint along with the latest business applications within the Microsoft growing ecosystem.
We also specialise in Managed IT Security Services and offer advice on the most appropriate solution to protect your IT infrastructure and valuable data. Our latest offering of Cyber Security Awareness Training has proved hugely popular with clients and helps to ensure that your employees are your strongest defence against a cyberattack and not your weakest link. Â Our clients vary in size from well-known national brands to a wide variety of small to medium-sized businesses. If you are considering outsourcing any element of your IT and want to engage with a company that has the experience, proven reliability, trust and delivers on its promises, why not get in touch with us.
Is IT taking up most of your time to manage or even fix? Does your IT Service provider respond to issues quickly and effectively? Your time is better spent on your company not your IT.
Let IT.ie free up the time spent on IT and use our expertise to your advantage. With our Managed IT Services, you get unlimited support time, so you don't have to waste yours with access to qualified support engineers who will keep you informed. We hold first-response and ticket closure times to the highest standard via our enterprise level ticketing system.
Is IT getting in the way of your team doing their jobs effectively? Is your team complaining about their IT systems being too slow? Poor performing IT = Poor performing people. The challenge of improving business efficiency or planning for the future, when your IT systems aren’t performing at their best can be difficult.
With Best-in-Class support from IT.ie our proactive maintenance and monitoring ensure your systems are working at their best.Â
Cybercrime is growing at an exponential rate and poses one of the biggest risks to your business. The security, availability and recoverability of your business data is the lifeblood of your organisation. Can you recover from the potential damage? Can you risk falling out of data compliance?
Businesses change, needs change and technology changes. Change is inevitable and necessary for your business to grow. This often means that you need something different from your Managed IT Services company. You need an IT partner that can easily adapt, provide the essential knowledge you need and help make the change happen smoothly and effectively to ensure your business thrives in a changing world.
Since our founding in 2004 we have continually adapted to change; we push ourselves to consistently offer the latest proven technologies and understand the impact business change has on IT needs.
ISO 27001 provides clients with a robust information security management system, ensuring the confidentiality, integrity, and availability of their sensitive data. This internationally recognised standard delivers peace of mind and demonstrates a commitment to data protection, helping clients to comply with legal and regulatory requirements and building trust with customers and partners.
Finding the right IT Support partner for your business can be a challenge. Every business is unique, and a cookie-cutter approach to IT services simply won’t cut it. That’s why we take a personalised approach to evaluating the needs of each of our clients.Â
Customer Focused with Friendly, Efficient IT Support Team.
An IT Support Partner for all Your IT, Print & Telephony Requirements
Unified Monthly Invoicing on all our Products & Services
A Fully Documented and Seamless Onboarding Process Supported by our Enterprise Ticketing System.
High 1st Contact Fix Resolution & Customer Retention
We are ISO 27001 Certified & Guaranteed Irish Company
Sometimes it is difficult to find the right IT partner for your business.  Every business is unique and there is no ‘one size fits all approach to IT Support.  With this in mind, we like to evaluate the needs of each and every client on a case by case basis.
Managed IT Services in 4 simple steps
Simply contact us and we'll arrange to have an initial phone chat about your requirements. We may then carry out a site survey to record your existing IT setup.
Your assigned representative will discuss with you the site survey and the unique requirements of your business.
You will be issued with a clear and transparent proposal that outlines your agreed IT requirements and associated costs. If you are happy with the proposal you will be asked to sign a contract with us.
An account manager and onboarding technical engineer are assigned to you. Our onboarding process is project based and managed via our enterprise level ticketing system and unique in-house developed Power App.
IT.ie have managed our IT support and hardware needs since 2004. During that time they have advised us on network infrastructure, security, policy implementation and hardware options. They support our business operations 24/7/365 and we value and recognise their essential partnership. We look forward to continuing our working partnership with them into the future.
We moved our school IT contract to IT.ie this year and we are thrilled with the support that they have offered us. They have helped us to create and proceed with a comprehensive digital plan for our school which has been a great step forward for us. Throughout the process all of the employees that we have dealt with at IT.ie have been efficient, patient and helpful. They have done everything possible to help us out. We wouldn't hesitate to recommend them to anyone looking for an IT support company.
Dillons Kitchens would be one of Eamon's first customers going back in time about sixteen years or so and today the service we are given has grown with the company and they have been there to provide an excellent service even in the most difficult of times everyone would have encountered in the recent past
If you would like to talk to us or just have a question about any of our services, please don’t hesitate to contact us and we’ll get right back to you.Â
